Responsible Gaming
at 111rr
111rr is committed to providing a safe, fair, and enjoyable betting environment for every player in Bangladesh. Our Responsible Gaming programme gives you the tools, knowledge, and support to stay in full control of your play — at all times.
Playing Smart Starts Here
At 111rr, we genuinely believe that betting should be a source of entertainment — not financial stress, anxiety, or conflict. Our platform is designed for adults in Bangladesh who approach online gaming as a leisure activity with a clear budget and a healthy mindset. We want every member to enjoy their experience with us responsibly, and we take our duty of care seriously.
Gambling, when it stops being fun, can cause real harm. Problem gambling affects not just the individual player but also their family, friends, and finances. The 111rr Responsible Gaming programme exists to ensure that every member has immediate access to practical tools that help them maintain control — deposit limits, session time-outs, cooling-off periods, and full self-exclusion — all available directly from your account settings, free of charge.
We actively monitor betting patterns on the 111rr platform to identify early signs of problem gambling behaviour. Where our systems flag a concern, our responsible gaming team may reach out proactively to offer support and guidance. This is not about restricting your enjoyment — it is about protecting your long-term wellbeing as a valued 111rr member.
All 111rr responsible gaming tools are available to every registered member instantly, with no waiting periods and no fees. If you ever feel that gambling is beginning to have a negative impact on your daily life, please use the tools below or contact our support team directly at [email protected]. Help is always available.
Strict 21+ Policy: The 111rr platform is available exclusively to adults aged 21 years and above. This age restriction is enforced during the KYC identity verification process. Any account found to belong to a player under 21 will be closed immediately and all deposited funds returned to the original payment source.
Quick Self-Check
If you answer "yes" to two or more of the following questions, we strongly encourage you to use the responsible gaming tools available on your 111rr account or speak to a support adviser.
Do you bet with money that was intended for essential expenses like rent, food, or bills?
Do you find yourself chasing losses by placing bigger bets to recover previous losses?
Has anyone close to you — family, partner, or friend — expressed concern about your gambling?
Do you feel anxious, irritable, or restless when you are unable to access the platform?
Do you spend more time or money gambling than you originally intended on a regular basis?
Have you tried to cut back on gambling but found it difficult or impossible to do so?
If you answered yes to two or more: Please contact our support team at [email protected] or activate a self-exclusion or cooling-off period directly from your account settings right now.
Safe-Play Features Available on 111rr
Every tool listed below is built into the 111rr platform and available to all members at no cost. Access them instantly through your account settings — no support ticket required.
Deposit Limits
Set a maximum deposit amount on a daily, weekly, or monthly basis directly from your account settings. Once a limit is active, it cannot be increased for a mandatory cooling-off period of 24 hours, ensuring that impulsive decisions do not override your planned budget. Decreasing a limit takes effect immediately. This is one of the most effective tools for players in Dhaka, Chittagong, and across Bangladesh who want to enjoy cricket betting and casino games within a fixed, pre-planned spend.
Instant ActivationSession Time Limits
Set a maximum duration for each gaming session. When your chosen session time is reached, the platform will display a clear reminder and prompt you to take a break. You can set session limits of 30 minutes, 1 hour, 2 hours, or a custom duration of your choice. Regular breaks reduce the risk of extended, unplanned play sessions and help you maintain a healthy perspective on your gambling activity. Time limits apply across all 111rr products including sports betting and live casino.
Per-Session ControlCooling-Off Period
Take a short, structured break from the 111rr platform by activating a cooling-off period of 1 day, 3 days, 7 days, or 14 days. During a cooling-off period, your account remains open but betting, deposits, and casino game play are suspended. You can still access your account balance and transaction history. Cooling-off periods are ideal when you feel your play is becoming more frequent than you intended but you do not yet wish to fully self-exclude. The break gives you time to reset and reflect.
1–14 Day OptionsSelf-Exclusion
Self-exclusion is the most powerful responsible gaming tool available at 111rr. Activating self-exclusion closes your account entirely for a minimum period of 6 months, with options extending to 1 year, 2 years, 3 years, or permanent exclusion. During the exclusion period, you will not receive any marketing communications from 111rr, and any attempt to re-register a new account will be identified and closed. Any available balance at the time of self-exclusion will be returned to your original payment method within 5 business days.
Minimum 6 MonthsLoss Limits
In addition to deposit limits, 111rr allows you to set a maximum net loss amount over a defined period (daily, weekly, or monthly). Once the loss limit threshold is reached, further betting is paused for the remainder of that period. This tool is particularly valuable for high-stakes players who may deposit infrequently but want to ensure a single session does not result in losses beyond their predetermined tolerance. Loss limits work alongside deposit limits for comprehensive financial protection.
Net Loss ProtectionMarketing Opt-Out
Members who feel that promotional content — bonus offers, VIP invitations, special event notifications — contributes to urges to gamble beyond their intended limits can opt out of all marketing communications instantly from the account preferences panel. Opting out does not affect access to the platform or your account balance. Responsible gaming alerts (limit notifications, cooling-off reminders) remain active regardless of marketing opt-out status, as these communications exist to support your wellbeing.
Instant Opt-OutRecognising Problem Gambling
Problem gambling can develop gradually and is not always easy to identify in yourself. The following warning signs are recognised indicators that gambling may be becoming harmful. If you recognise any of these patterns, please reach out for support immediately.
Remember: Problem gambling is a recognised health condition, not a moral failing. It can affect anyone regardless of income, background, or level of experience. Early intervention makes a significant difference to recovery outcomes. 111rr encourages every member to take these signs seriously.
Gambling with Essential Money
Using funds meant for rent, utility bills, groceries, school fees, or other essential household expenses to fund gambling activity is one of the clearest early indicators that gambling has become financially harmful.
Chasing Losses
Placing increasingly large or frequent bets in an attempt to recover previous losses — rather than stopping at a pre-planned point — is a hallmark behavioural pattern of problem gambling that often accelerates financial harm.
Hiding Gambling from Others
Concealing the amount of time or money spent gambling from family members, partners, or friends — or lying about gambling activity — is a significant warning sign that gambling has moved beyond healthy entertainment.
Emotional Dependency
Using gambling as a primary mechanism to cope with stress, depression, anxiety, loneliness, or boredom — rather than as a leisure activity — indicates an unhealthy emotional relationship with gambling that requires professional support.
Neglecting Responsibilities
Allowing gambling activity to interfere with work, family obligations, study, or social commitments — such as missing important events, deadlines, or meetings due to time spent gambling — is a clear sign that boundaries need to be reestablished.
Borrowing to Gamble
Taking out loans, using credit, borrowing money from family or friends, or selling personal possessions specifically to fund gambling sessions is a serious indicator of financial harm requiring immediate intervention and support.
111rr's Responsible Gaming Commitment
Responsible gaming at 111rr is not a compliance checkbox — it is a core part of how we operate. Here is what we commit to as a platform serving the Bangladesh market.
Ongoing Investment: 111rr continuously invests in improving its responsible gaming systems, training support staff, and refining detection algorithms to identify vulnerable players earlier and intervene more effectively.
Strict 21+ Age Verification
Every new 111rr member must complete KYC identity verification before placing a real-money bet or making a withdrawal. Age verification is mandatory, not optional. National ID (NID) card verification is the primary method for Bangladeshi players. Any account that cannot be verified as 21+ will be suspended without exception.
Proactive Monitoring
111rr's responsible gaming team monitors platform-wide betting patterns for indicators of problem gambling behaviour, including rapid session escalation, large loss sequences without breaks, and sudden significant changes in deposit frequency. Where concerns are identified, our team may contact the player proactively with support resources.
Immediate Tool Activation
All responsible gaming tools — deposit limits, loss limits, session timers, cooling-off periods, and self-exclusion — are available for immediate self-activation through the account settings panel, 24 hours a day, 7 days a week, 365 days a year. No support request is required to activate these protections.
Marketing Restrictions for At-Risk Members
Members who have activated responsible gaming tools, or who have been flagged by our monitoring systems as showing early signs of problem gambling, are automatically removed from all promotional communications. 111rr will never target at-risk members with bonus offers, cashback promotions, or VIP upgrade incentives.
Staff Training
All 111rr customer support and account management staff receive regular training on responsible gambling indicators, appropriate intervention approaches, and signposting to external support organisations. Our team is equipped to have sensitive, non-judgmental conversations with members who reach out for help.
Support Is Always Available
Whether you need to activate a responsible gaming tool, discuss concerns about your account, or simply want to talk to someone, the 111rr responsible gaming support team is ready to help — free of charge, any time.
Email Support
For responsible gaming requests, tool activation assistance, or to discuss concerns about your betting habits, email our dedicated support team. Mark the subject line "Responsible Gaming" for priority routing.
[email protected]Live Chat
Access our live chat support directly from the 111rr platform dashboard. A trained support agent is available to walk you through activating any responsible gaming tool or answer questions about your account in real time.
Available 24/7 via PlatformAccount Self-Service
Log in to your 111rr account and navigate to Settings → Responsible Gaming to independently manage deposit limits, session timers, loss limits, cooling-off periods, and self-exclusion without needing to contact support.
Settings → Responsible GamingIf you are in crisis: If gambling is causing you severe financial distress, relationship breakdown, or mental health crisis right now, please step away from the platform immediately and seek help from a trusted person in your life, a healthcare provider, or a community mental health resource. Activate self-exclusion on your 111rr account to prevent further access while you focus on your wellbeing. Your health and safety always come first.
Keeping Under-21s Safe
111rr operates a strict zero-tolerance policy toward underage gambling. Our platform is exclusively for adults aged 21 and above, and this restriction is actively enforced through mandatory KYC identity verification using government-issued National ID (NID) documents or passport for all Bangladeshi players.
If you share a device with younger family members — children, teenagers, or young adults under 21 — we strongly recommend the following precautions to prevent accidental or intentional access to the 111rr platform:
- Never save your 111rr login credentials in a shared browser or device autofill.
- Always log out of your 111rr account after every session, especially on shared devices.
- Enable a screen lock or PIN on the device you use to access 111rr.
- Use parental control software to restrict access to gambling-related websites on shared household devices.
- Store your payment details (bKash, Nagad, Rocket account access) securely and separately from any device used by minors.
If you believe a minor in your care has accessed the 111rr platform, please contact us immediately at [email protected]. We will prioritise the investigation, close any underage account, and return any deposited funds to the original payment source without delay.
Parental Controls Checklist
Use Device PIN Locks
Set a strong PIN or biometric lock on every device used to access 111rr.
Install Parental Control Software
Use filtering tools to block gambling websites on devices accessible to minors in your household.
Never Save Login Credentials
Disable browser autofill for your 111rr username and password on shared or family devices.
Always Log Out After Sessions
Make it a habit to fully log out of your 111rr account whenever you finish playing, especially on tablets and shared laptops.
Secure Your Payment Apps
Protect your bKash, Nagad, and Rocket accounts with separate PINs that minors in your household do not know.
Age Restriction Reminder: 111rr enforces a strict 21+ age restriction on all accounts. Creating an account while under the age of 21 is a breach of our Terms & Conditions and will result in immediate account closure.
Enjoy the Platform — Responsibly
111rr is built for players who love cricket, casino games, and slots — and who want to enjoy them within healthy limits. Explore everything 111rr has to offer with complete confidence in our commitment to your safety.
More Helpful Pages
Our responsible gaming commitment extends across these related pages. We recommend reviewing all of them to fully understand your rights and protections as a 111rr member.
FAQ
Quick answers about deposit limits, how to activate self-exclusion, withdrawal timelines, and other common responsible gaming questions from Bangladesh players.
Read FAQTerms & Conditions
The full contractual terms governing account use, bonus rules, self-exclusion procedures, and the consequences of underage gambling violations on the 111rr platform.
Read TermsPrivacy Policy
How 111rr collects, stores, and protects your personal data — including data gathered during KYC age verification and responsible gaming monitoring processes.
View PolicyAbout Us
Learn about 111rr's mission, values, and commitment to being a trustworthy, player-first betting platform for the Bangladesh market — built on transparency and safety.
Our Story